Privacy Policy

Privacy Policy

Last updated: [1.26.2026]

This Privacy Policy describes how Zen Chic (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from zenchic.org (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


Personal Information We Collect

When you visit the Site or make a purchase, we may collect the following types of personal information:

Contact information: name, email address, phone number, shipping and billing address

Order information: products purchased, payment confirmation, transaction details

Account information: username and login details (if applicable)

Customer support information: communications you send to us

Usage data: device information, browser type, IP address, and interactions with our Site


How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about purchases, updates, or support requests
  • Improve and optimize our Site and Services
  • Prevent fraud and ensure site security
  • Send marketing emails (you may unsubscribe at any time)

Cookies

We use cookies and similar technologies to improve your browsing experience and analyze Site traffic. For more information about Shopify’s use of cookies, visit:
https://www.shopify.com/legal/cookies

You can control cookies through your browser settings.


Sharing Personal Information

We share your personal information with trusted third parties only as necessary to operate our business, including:

Shopify, to power our online store

Payment processors, to securely process transactions

Shipping and fulfillment providers, to deliver your orders

We do not sell your personal information.


Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request corrections or deletion

Opt out of marketing communications

To exercise these rights, contact us at sales@zenchic.org.


Data Security & Retention

We take reasonable measures to protect your information. However, no system is completely secure. We retain personal information only as long as necessary to provide our Services and comply with legal obligations.


Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.


Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📧 sales@zenchic.org